Frequent questions
1- What material are LA MAR® jewelry made of?
2- Do LA MAR® jewelry cause allergies?
2- Ring size guide
3- How long does it take to prepare my order?
4- How long does it take for my order to arrive?
5- How do I check the status of my order?
6- How does the LA MAR ® gift card work?
7- How can I contact LA MAR®?
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1- What material are LA MAR® jewelry made of?
The jewelry is made of brass. The design can be gold-plated or silver-plated.
Gold is well-suited for fine, detailed pieces and is preferred for its durability and richly saturated color. It offers a warm, attractive luster that makes it highly desirable for high-quality jewelry.
2- Do LA MAR® jewelry cause allergies?
In 99% of cases, no allergies have occurred. This is because the gold or silver plating insulates the skin from the metal. Furthermore, all jewelry is nickel-free.
Nickel-free gold may be a good option for people sensitive to specific metals.
In any case, we've provided a link to a video where we explain how you can improve your jewelry wearing experience if you have allergies.
https://www.instagram.com/reel/Czvka19Nq8m/
2- Ring size guide:
Most of our designer rings come in a variety of sizes. Here's a sizing guide for those with a unique size:
1) Measure the inner diameter of a ring that fits you well
2) Find your size
3) Find your size in Spain, France or the USA
3- How long does it take to prepare my order?
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another email once your order has shipped.
4- How long does it take for my order to arrive?
Rates and estimated times
*To these times you must add the shipping preparation time (2 and 3 business days)
5- How do I check the status of my order?
When we ship your order, you'll receive an email notification with a tracking number that you can use to check the status of your order. Please allow 48 hours for tracking information to become available.
If you haven't received your order 20 days after receiving the shipping confirmation email, please contact us at info@lamarjoyasdesign.com, including your name and order number so we can conduct the necessary checks.
6- How does the LA MAR® gift card work?
If you are the one who buys and gives it:
When you purchase the card, you can receive it and send it by email or print it to give it to your loved ones.
Another option is to check the box to send to the recipient, completing name and email.
If you are the one receiving it:
Choose what you want and enter the card code at checkout.
Important: Gift cards expire one year from the date of purchase. The card is for online purchases only.
7- How can I contact LA MAR®?
If you have any questions, please contact us by email at info@lamarjoyasdesign.com , or by WhatsApp at +34 668 50 49 75 , we will be happy to assist you.
LA MAR®